City of Charlotte

The City of Charlotte does not discriminate on the basis of disability. The city will provide auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures to persons with disabilities upon request. To make a request, please reply to this email cbi@charlottenc.gov or call 704-336-4137.

tutorial_account_lookup Account Lookup /Help/Tutorial/TutorialViewV2.asp?TN=charlotte&XID=6853&src=AccountLookup&portal=v2 tutorial_forgot_password Forgot Password /Help/Tutorial/TutorialViewV2.asp?TN=charlotte&XID=6853&src=ForgotPassword&portal=v2 tutorial_username_assistance Username Assistance /Help/Tutorial/TutorialViewV2.asp?TN=charlotte&XID=6853&src=UsernameAssistance&portal=v2 tutorial_new_user_request New User Request /Help/Tutorial/TutorialViewV2.asp?TN=charlotte&XID=6853&src=NewUserRequest&portal=v2 tutorial_change_user_info Change User Information /Help/Tutorial/TutorialViewV2.asp?TN=charlotte&XID=6853&src=ChangeUserInfo&portal=v2

Account Lookup

Enter search parameters below and click the Search button. You can then send yourself a username/password reminder by email. If you do not see your business listed in the search results, you can select Change Parameters & Search Again.

If you are unable to find your business, or the contact information is incorrect, please email Customer Support. Please note that when contacting Customer Support, we may need to request additional information for security purposes.

Need help?

Check out our Help Center for guidance on:

Change User Information
New User Request
Request Username and Password

Search by Business Name or DBA

Tip: Try a few letters of the firm's name.

Search by Tax Identification Number

Tip: Must be 9 numbers; do not enter spaces or dashes.

Search by Contact Person

First Name

Tip: Use the first few letters.

Last Name

Tip: Try the first few letters.

Search by Contact Information

Tip: Try part of the email.

Phone Number

Fax Number

Search by Location

Address

Based on user's location/address

City

State/Province

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