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The City of Charlotte does not discriminate on the basis of disability. The city will provide auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures to persons with disabilities upon request. To make a request, please reply to this email cbi@charlottenc.gov or call 704-336-4137.
Thank you for your interest in this system. We're always eager to receive comments or feedback on our services and website, and we believe that excellent customer service is important. The links below will route your inquiry to the proper team so that we can handle it appropriately. We're committed to responding to your inquiries within two business days.
City of Charlotte System Contacts:
Some questions may be answered by watching a tutorial video:
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